Chief Operating Officer
Eileen O’Donnell has more than 30 years’ experience in the areas of professional development, marketing and customer-guest services. Eileen’s first passion was the Hotel and Hospitality industry in which she focused mainly on Concierge Services as well as Convention Services for companies such as Walt Disney World, Sheraton and Marriott.
Eileen fell in love with Vero Beach in 1978 after visiting her folks who made Vero Beach there forever home from Cape Cod.
In 2005, Eileen moved to Vero Beach from Orlando after her father passed away. She wanted to be there for her Mother and participate in some major upcoming decisions. First of which was becoming her “Care Manager”. Eileen’s first role facilitated moving her Mother into a senior living community. Then began the natural procession of taking on her transportation needs, coordinating and accompanying her to doctors’ appointments and managing her endless struggle with prescriptions.
As a daughter, Eileen was more than happy to take on these tasks and participate so that her lifestyle and sense of independence never suffered. Always making sure she never missed a beloved game of bridge or a dinner date with an old friend.
With a greater sense of knowing how many others were in need of the same kind of assistance Eileen decided to put her skills and experience to good use and she entered the Senior Living and Home Health Services arena in 2007. She was fortunate enough to work with and be mentored by the best health care & leadership steward in our community.
After meeting and working with all of the families and associated services, it was only natural that Eileen found the desire to becoming a leader in the community herself. Her role as Chief Operating Officer and founder of Coastal Concierge Services is threefold. Overseeing and staying focused on Concierge Home Health, Transitional Care and Care Management.